What to do if Fitbit Ionic won’t Turn on? Fix it Yourself

If your Fitbit Ionic won’t turn on, then charge it for at least one hour and try to turn it on.

Fitbit Ionic won't Turn on

Most of the time, your Fitbit Ionic won’t turned ON because of minor issues that you can be fixed yourself at home. If Fitbit Ionic not turning on, follow these proven steps before you rush into a service centre.

Steps to Fix Fitbit Ionic won’t Turn on Issue

A smartwatch GIF Image

So now let us check some common solutions to fix fitbit ionic not turning ON after a software update or a factory reset.

1. Press and Hold Menu Buttons

Press and hold the menu button on the left side for at least ten seconds until you see the Fitbit icon displayed on the screen. Normally it should turn on within 10 seconds. If it is not turned on, then go to the second step.

2. Charge your Fitbit Ionic

If it is still dead, then charge you Fitbit Ionic for at least one hour. Most of the time, the Fitness Watch does not turn on because of no battery power.

If this is the case, I suggest you charge the battery for at least one hour even if it does not display anything.

It can happen when you try to switch on your Fitbit after a software update or a factory reset. Whenever update the software or do a factory reset, always make sure that the smartwatch has at least 50% battery in it.

After recharging the wearable, try to turn on the device normally as you do. If the issue were due to low battery, your Fitbit Smartwatch would turn on. If it still not turn on, then move to step no 3.

3. Check the Charger

Do not get disappointed! Still, a bit hope is there!

Now check your charger for any loose connection or physical damage. If this is not the case, check the socket where you plug-in the charger. There could be an issue with your electric socket.

If this is the reason for the trouble, then try to charge it on another electric socket.

If your charger is damaged, the buy a Fitbit Approved original charger to charge the battery. Never use a third-party charger to charge your smartwatch.

Additionally, using third-party chargers can damage your device and it may also revoke your device warranty.

Still, Fitbit Ionic not switching on? Then move to step no 4.

4. Clean The Charging Port of Ionic

Because of sweat and dust the charging port of your Fitbit does not work, and Fitbit Ionic will not turn on. In addition to that, this may also cause inaccurate heart rate reading and SpO2 readings.

Check the charging port for any visible dust or other foreign material and clean it with a clean and dry cloth. You can use a wet cloth for this purpose. But make sure you do not apply pressure over there. It may damage its sensors.

So you make sure you clean your Fitbit every day or at least once in five days to avoid such issues.

You should also not use any metal equipment or corrosive liquids to clean the charging port as it can damage your device. Here you can learn more on how to clean your Fitbit wearables.

After cleaning the port, recharge the smartwatch for one hour and try to turn on the device. If it does not work, then go to step no 5.

5. Clean the Charging Cable Port

Now it is time to clean the charging port. There might be some dust at the tip of the charger which may be preventing your Fitbit Ionic from getting charged.

Make sure you remove the charger completely from the electric socket before cleaning it. You can use a clean dry towel or toothbrush to clean the charger. Make sure you do not use a wet cloth to clean the charger.

Make sure you remove the charger from the power socket before cleaning it to avoid the risk of electric shock.

As I said earlier, do not use any metallic equipment to clean the charger even though you are cleaning it after removing it from the electric socket

I hope this video help you to clean the charging port of your Ionic Smartwatch.

Do all the above-mentioned tips before you rush to a service centre to fix the charging issue of your Fitbit Ionic Smartwatch. Most of the cases, one of the tips mentioned above works for you. If it does not work, then contact the Fitbit Support Team for further assistance.

Make sure you recharge your Fitbit before the battery fully runs out and dies. Completely draining the battery is not good for any battery-powered electrical equipment including Fitness Trackers, smartwatches, etc.

Now let us have a look into some other scenarios where Fitbit Ionic failed to turn on.

Fitbit Ionic won’t turn on After update

What to do if Fitbit Ionic Won’t turn on After update?

  • Hold the Fitbit Ionic.
  • Press all the three buttons until Fitbit Logo Appears.
  • If it is not turning on, then recharge the device for at least one hour.
  • After recharging, press all the three buttons and turn on the device.

Still, your device not turning on? Then, you need to contact the Fitbit support for help.

Fitbit Iconic may not turn on after a firmware update. One of the most common reasons for such an issue is the lack of battery. The battery drains faster during a firmware update.

So every time before you update the Fitbit software make sure that the device has at least 50% battery. If your Fitbit is in the short battery during an update, the battery will die faster and as a result, the firmware update will get interrupted. This is a serious issue and you may go to a service center for fixing this issue.

Fitbit Ionic Won’t Turn On After Factory Reset?

If your Fitbit Ionic won’t turn ON after a factory reset, then you can follow the steps below to turn it on.

  • Charge the device for one hour.
  • Now go to Fitbit App and tap on your profile picture.
  • A new window will open up and tap on Fitbit Ionic under ” Devices.”
  • Now tap on “Sync Now.”
  • If it is syncing, it means that the device is on, and it is connected to the smartphone.
  • Now tap on the clock face and apply any clock face to your Fitbit Ionic.
  • This will turn on your device if there is no hardware issue.

You can also this method if your Fitbit Ionic won’t turn on after a shutting it down. As I say every time, before you do any software update, restarting or resetting the device, make sure that you charge the device for at least 50% of battery. This help you avoid these kind of issues in Fitbit devices.

Fitbit Ionic won’t turn on when I turn My Wrist?

It is a common problem many times asked by people on many forums. Actually, it is not an issue. You can easily enable it in the settings. My wife is using a Fitbit Versa 2, and recently, she complained to me about this issue. Now let us check how to enable it in Fitbit Ionic and Fitbit Versa Series.

  • Go to settings and tap on it.
  • Check for “Screen Wake” and check the status.
  • If it is “Manual,” then change the settings to “Auto.”
  • If it is in “Auto” and not turning ON, then just restart or reset the device to solve the issue(ensure the device has 50% battery before restarting it).

I think this article was helpful for you in resolving Fitbit Ionic won’t Turn on the issue. I recommend you clean the Fitbit band at least once a week to avoid any such problems.

Saneesh VS is a Registered Nurse by Profession and Wearable Tech Enthusiast by Passion. He loves to write about fitness, smartwatches, and fitness trackers. He also loves reading books on wearable tech, technology in healthcare, artificial intelligence etc., which he has been writing for the past 5 years.

Leave a Comment