What to do if Fitbit Ionic won’t Turn on?

So your Fitbit Ionic won’t Turn on? Then follow the instructions before you run to the Fitbit service center. Check a few things by yourself before you get panic.

Fitbit Ionic, What to do if Fitbit Ionic won't Turn on

Most of the time your Fitbit Ionic not turned on because of minor issues that you can fix your self at home. Most of the time your Fitbit won’t charge because of some issues.

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Steps to Fix Fitbit Ionic won’t Turn on Issue

So now let us check some common what to do when your Fitbit ionic won’t turn on.

Press Menu Icon

Press and hold the menu button on the left side for at least ten seconds until you see the Fitbit icon displayed on the screen. Normally it should turn on within 10 seconds. If it is not turned on, then go to the second step.

Charge your Fitbit Ionic

If still, it is dead, then charge you Fitbit Ionic Battery for at least one hour. Most of the time your Fitness Watch does not turn on because of no battery power in it.

It can happen when you try to switch on your Fitbit after a software update or a factory reset. I suggest you charge the battery for at least one hour even if it is not displaying anything.

After recharging the Fitbit for one hour, then try to turn on the device normally as you do. If it is a battery shortage issue, then your Fitbit Smartwatch will turn on after one-hour battery recharge. If it still not turn on, then move to step no 3.

Check the Charger

Do not get disappointed! Now check your charger for any loose connection or physical damage. If this is not the case check the socket where you plug-in the charger. There could be an issue with your electric socket.

If this is the reason for the trouble, then try to charge it on another electric socket. Still issue not resolved? Then move to step no 4.

Clean The Charging Port of Ionic

Most of the time because of sweat and dust the charging port of your Fitbit does not work. This may also cause inaccurate heart rate reading and SpO2 readings.

Check the charging port for any visible dust or other foreign matter and clean it with a clean cloth. You can use a wet cloth for this purpose. But make sure you do not apply pressure over there. It may damage its

So you make sure you clean your Fitbit every day or at least once in five days to avoid such issues.

Also, you should not use any metal equipment to clean the charging port as it can damage your device.

After cleaning the port, recharge the smartwatch for one hour and try to turn on the device. If it does not work, then go to step no 4.

Clean the Charging Cable Port

Now it is time to clean the charging port. There might be some dust at the tip of the charger which may be preventing your Fitbit Ionic from getting charged.

Make sure you remove the charger completely from the electric socket before cleaning it. You can use a clean dry towel or toothbrush to clean the charger. Make sure you do not use a wet cloth to clean the charger.

As I said earlier, do not use any metallic equipment to clean the charger even though you are cleaning it after removing it from the electric socket.

I hope this video help you to clean the charging port of your Ionic Smartwatch.

Do all the above-mentioned tips before you rush to a service center to fix the charging issue of your Fitbit Ionic Smartwatch. Most of the cases, one of the tips mentioned above works for you. If it does not work, then contact the Fitbit Support Team for further assistance.

Most of the time your Fitbit Ionic watch dies because of charging issues only. Make sure you recharge your Fitbit before the battery fully runs out and dies. It is not good for any electronic equipment including Fitness Trackers, smartwatches, etc.

In addition to that, make sure you use the original charging cables to recharge the Fitbit Ionic watch. Using third party chargers can damage your device and it may also revoke your device warranty.

Now let us have a look into some other scenarios where Fitbit Ionic failed to turn on.

Fitbit Ionic won’t turn on After update

Most of the time your Fitbit Iconic failed to turn on after a firmware update. One of the most common reason for such issue is lack of battery. The battery drains faster during a firmware update.

So every time before you update the Fitbit software make sure that the device has at least 50% of battery. If your Fitbit is in short battery during an update, the battery will die faster and as a result the firmware update will get interrupted. This is a serious issue and you may go to a service centre for fixing this issue.

But before you rush to a service centre, connect the device to a charger and try to recharge it for at least one hour. After one hour press the button on the Fitbit Ionic for at least 10 seconds to turn on the device. If the battery dies after firmware update, then the Ionic will turn on.

Fitbit Ionic Won’t Turn On After Factory Reset?

If your Fitbit Ionic won’t turn ON after a factory reset, then you can follow the steps below to turn it on.

  • Charge the device for one hour.
  • Now go to Fitbit App and tap on your profile picture.
  • A new window will open up and tap on Fitbit Ionic under ” Devices.”
  • Now tap on “Sync Now.”
  • If it is syncing, it means that the device is on, and it is connected to the smartphone.
  • Now tap on the clock face and apply any clock face to your Fitbit Ionic.
  • This will turn on your device if there is no hardware issue.

You can also this method if your Fitbit Ionic won’t turn on after a shutting it down. As I say every time, before you do any software update, restarting or resetting the device, make sure that you charge the device for at least 50% of battery. This help you avoid these kind of issues in Fitbit devices.

Fitbit Ionic won’t turn on when I turn My Wrist?

It is a common problem many times asked by people on many forums. Actually, it is not an issue. You can easily enable it in the settings. My wife is using a Fitbit Versa 2, and recently, she complained to me about this issue. Now let us check how to enable it in Fitbit Ionic and Fitbit Versa Series.

  • Go to settings and tap on it.
  • Check for “Screen Wake” and check the status.
  • If it is “Manual,” then change the settings to “Auto.”
  • If it is in “Auto” and not turning ON, then just restart or reset the device to solve the issue(ensure the device has 50% battery before restarting it).

I think this article was helpful for you in resolving Fitbit Ionic won’t Turn on the issue. I recommend you clean the Fitbit band at least once a week to avoid any such issues.

2 thoughts on “What to do if Fitbit Ionic won’t Turn on?”

  1. My fitnit ionics battery was dead and it was showing 0 percent battery and then i charged it but screen turned black automatically..i charged it for 2 hours but still display is not working…it is syncronising with my phone and showing that battery is full..sensors are also wotking but display is still black..Tried to reset by pressing the left and right button but it didnt work..I bought it 10 days before..so pissed off.

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